Online Self-paced
learn at your own schedule and pace
Duration: 6.5 hours
3 self-paced learning modules
Stack to a certificate:
This course is part of the Strategic Talent Acquisition Certificate Program and not sold individually.

Design Thinking and Candidate Experience

Online Course
Deliver an impactful end-to-end talent experience with this candidate experience course. This online training helps you master the tools and gain the knowledge you need to create excellent experiences throughout the candidate journey. Enroll in this Design Thinking and Candidate Experience course and start increasing your acceptance rate and quality of hire to ultimately enhance your organization’s competitive advantage.
This course is only available as part of the Strategic Talent Acquisition Certificate Program or as part of Full Access Membership.

Learning Objectives

Explore the three core principles that make up a positive and impactful candidate experience
Discover how to gain insights into the quality of your candidate experience and identify areas for improvement
Learn the phases of the CX lifecycle, and how to use decision points to improve your talent experience
Understand the value of the employer brand for your candidate experience


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Course structure

Design Thinking and Candidate Experience
3 modules
• 10 lessons
6.5 hours
Design meaningful and impactful candidate experiences
Create unforgettable experiences during the hiring process to attract and retain high-quality talent. In this Design thinking and Candidate Experience course, you will learn about the full CX lifecycle and how you can use design thinking to transform the experiences of your talent. You will also learn how to turn the employer brand into an asset for your CX.
The Principles of Design Thinking in CX
Creating Impactful Candidate Experiences
Implementing Your CX Strategy


Case Study: Designing Virtual Employee Experiences
Apply design thinking principles to design virtual employee experiences at a fully remote company
Toolkit: Designing and Testing Desired Experience
A practical resource to bring your ideal candidate experience within reach
Design Thinking and Candidate Experience Branching Activity
Get hands-on with candidate experience in this interactive case study
Employee Internal Mobility Rate Calculation Template
Analyze headcount changes and internal movements in your organization
Enroll now
The Design Thinking and Candidate Experience course is available as part of our Strategic Talent Acquisition Certificate Programand the Full Access License
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Download syllabus


Need help making the right choice? Speak with an admissions advisor or send them a message.

Why should I enroll in this Design Thinking and Candidate Experience course?

A positive candidate experience can benefit more than just your hiring process. According to IBM, a positive CX can help improve your quality of hire by 70%. On the other side of things, a negative experience can derail your hiring effort and can lead to decreased engagement, productivity, and retention. So having a positive CX is not just a nice add-on to your Talent Acquisition strategy — it’s a game changer. This Design Thinking and Candidate Experience course is designed to help you gain the skills to deliver a meaningful and impactful talent experience. You will learn the core principles underpinning a positive CX and the techniques you can use to transform your organization’s candidate experience. By the end of this course, you will have the skills needed to turn CX into a valuable asset that can help your organization stay ahead of the competition.

Can I apply my learning in this Design Thinking and Candidate Experience course to improve employee experience?

Yes. Candidate experience and employee experience are closely related terms, and the same principles make up both of these practices. Remember: all employees were candidates at some point.

Is there a fixed schedule?

No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to.

How long do I have access to the course?

Which languages are the courses conducted in?

All courses are available in English and come with English subtitles.

Is this online course the right fit for me?

If you’re not sure if this course is the right fit, we are here to help you determine which training best fits your goals and needs! Simply talk to one of our admissions advisors or send them an email at [email protected].

Why is this course not sold individually?

To optimize the quality of your learning experience, this course is not available for standalone enrollment and is either available as part of a Certificate Program or included with the Full Academy Access License.

Do I need any software tools to complete this program?

No special software tools are required to complete this program. All materials needed are provided in the training platform.

Deliver an Impactful End-to-End Candidate Experience

Attract and Retain High-Quality Talent