Online Self-paced
learn at your own schedule and pace
Duration: 2 hours
1 self-paced learning modules
Stack to a certificate:
This course is part of the Diversity, Equity, Inclusion & Belonging Certificate Program and not sold individually.

Inclusive Communication Skills

Online Course
Help create an inclusive and welcoming workplace with the right inclusive communication strategy. This online course helps you develop the knowledge and skills you need to confidently engage in inclusive conversations in HR. Use your voice to unlock the true potential of your entire workforce and help your organization reap the benefits.
This course is only available as part of the Diversity, Equity, Inclusion & Belonging Certificate Program or as part of Full Access Membership.

Learning Objectives

Increase inclusiveness to bridge the gap between inclusive policy and work reality
Overcome stereotypes, biases, and cultural lenses to have inclusion conversations
Learn the conversation strategy you need to have inclusive conversations
Manage issues such as extreme views, offensive speech, and vagueness


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Course structure

Inclusive Communication Skills
1 module
• 4 lessons
2 hours
Skillfully navigate the challenges of intercultural communication
Learn how to use communication skills to foster a welcoming and respectful workplace. In this online course, you will explore the challenges of intercultural communication, the different strategies you can use, and how to best manage conflicts. You will also learn to recognize the biases and cultural lenses that influence your ability to communicate inclusively. By the end of this course, you will be able to identify the knowledge, skills, and abilities you need to engage effectively in inclusive communication.
Introduction to Inclusiveness


Inclusive Communication Skills - Role Play
Get hands-on by participating in this interactive role play
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The Inclusive Communication Skills course is available as part of our Diversity, Equity, Inclusion & Belonging Certificate Programand the Full Access License
Diversity, Equity, Inclusion & Belonging
2 modules
Diversity & Inclusion 2.0
6 modules
Inclusive Communication Skills
1 modules
Organizational Culture
3 modules
Intercultural Differences
3 modules
Exam + Project
1 module
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Download syllabus


Need help making the right choice? Speak with an admissions advisor or send them a message.

Why should I enroll in this online training on Inclusive Communication?

Communication plays an important role in building an inclusive and welcoming workplace. How you talk to your employees can greatly influence their sense of belonging in the organization. Our course provides you with the foundation you need to navigate the challenges of the intercultural workplace with ease. By the end of the course, you will have the skills to carry out inclusive conversations sensitively and effectively.

What other skills do I need to become a Diversity, Equity, Inclusion & Belonging expert?

Aside from inclusive communication skills, you need to have a good understanding of modern D&I, be able to understand and navigate intercultural differences, and know how to design, build, and (when necessary) change organizational culture. All of these skills are covered in our Diversity, Equity, Inclusion, and Belonging Certification Program, which also includes a capstone project where you can put your new knowledge and skills to the test.

Is there a fixed schedule?

No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to.

How long do I have access to the course?

Which languages are the courses conducted in?

All courses are available in English and come with English subtitles.

Is this online course the right fit for me?

If you’re not sure if this course is the right fit, we are here to help you determine which training best fits your goals and needs! Simply talk to one of our admissions advisors or send them an email at [email protected].

Why is this course not sold individually?

To optimize the quality of your learning experience, this course is not available for standalone enrollment and is either available as part of a Certificate Program or included with the Full Academy Access License.

Master Inclusive Communication in the Workplace

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